They cancelled our reservation because we didn't check in 'on time' after we explained we wouldn't be checking in until after due to not getting accommodations for an early check in 3. They wouldn't let us check in before the wedding (minor issue, the least of our worries) 2.
This was only the beginning of our terrible experience. After the wedding about 12:30am we went back to the hotel to check in and were told our reservation was CANCELLED because we didn't check in on time. We did not get the early check in which was annoying but fine not a big deal. We tried multiple time to check in early as it was a 4pm wedding and were told to keep calling back throughout the day to see if any rooms were ready. The first issue was that 5pm check in time which is very late and not the standard. Was in town for a wedding and reserved 2 rooms in the wedding party block. Melia Punta Cana Beach Wellness Inclusive - Adults only.Hotels near Reeds Family Outdoor Outfitters.Hotels near Christmas Point Wild Rice Co.Hotels near Green Scene’s Walker Community Farmer’s Market.Hotels near Heritage Arts, Gifts & Antiques.Northern Lights Hotel & Casino Features.Hotels near Northern Lights Hotel & Casino.